Help centre
Private transfer questions
Clear information about requesting, confirming and preparing for your private transfer in South Korea.
FAQ
Everything before your journey
How do I request a transfer?
Use the quote form or WhatsApp and send your route, date, pickup time, passenger count and luggage. We check availability and reply personally.
When is my booking confirmed?
Your booking is confirmed only after the vehicle, price, availability and trip terms are agreed with you.
Are prices fixed or metered?
The quote is agreed before travel. Any waiting conditions, parking, tolls or optional charges are explained before confirmation.
Will you monitor my flight?
Yes. Send the correct flight number so we can monitor delays and coordinate the airport pickup.
Where will I meet the driver?
The exact meeting point and driver contact details are shared before pickup. Airport arrangements depend on the terminal and arrival area.
Can I book a child seat?
Yes. Tell us the child’s age and the number of seats required. Availability and any extra fee are confirmed with the quote.
How much luggage can I bring?
Tell us the number and approximate size of suitcases. We use this information to recommend a suitable vehicle.
Do you provide service outside Seoul?
Yes. We arrange airport, city and intercity transfers throughout South Korea.
Can you transport large groups?
Yes. Premium vans, minibuses and coaches are available for events, tours, corporate travel and multi-day itineraries.
Can I change or cancel a confirmed trip?
Contact us as early as possible. The applicable change and cancellation terms are provided when your booking is confirmed.
Still have a question?
Send us your route and trip details for a personal answer.